FAQs

Where is the location of the Consultant/Specialist Clinics?

The Consultant/Specialist Clinics are located at our outpatients clinic block or please call 082-440055 for any enquiries

Does Normah Medical Specialist Centre have any ante natal program and what is the cost?

Yes, the ante natal program is organize by our Marketing Department and it is on complimentary basis. For inquiry and registration, kindly contact our Marketing Department at 082-440055 extension 240/241.

What are your Hospital Visiting Hours?

Visiting hours for General Wards

  • 7.00am to 9.00 pm

ICU/CCU and HDU

  • 7.00 am to 8.30am
  • 12.30pm to 2.00pm
  • 6.30pm to 8.00pm

If I want to transfer my relatives from other Hospital, what do I have to do?

Please call our Accident & Emergency –Resident Medical Officer at this number
082-311999. The staff will assist you with your request and inform all the needful

Do you have Ambulance Service in Normah Medical Specialist Centre?

Certainly, please call direct to  082-311999

Can we wear our own clothes if we admitted?

Certainly, you may wear your own clothes but for sterile or imaging procedures, you may be asked to wear a hospital gown.

Can relatives stay with the patient?

Any patients wishing to have a visitor accompany them overnight must register these visitors with the Nursing staff at the wards.

Does Normah Medical Specialist Centre provide Private Nurse

No, we  do not have Private Nurse service.

Can I do advance reservation?

No advance reservation can be made for admission but your request will be noted and the admission team will strive to meet your request.

How long do I have to wait for my bed?

It is subject to the availability of a bed. Normah Medical Specialist Centre team strives to have beds available with utmost urgency.

Does Normah Medical Specialist Centre allows discharges during the weekends?

Certainly, discharges can be processed 24 hours daily inclusive of weekend and public holidays.

Does Normah Medical Specialist Centre assists with hotel booking and any special rate given?

Certainly, we do assist with hotel arrangement for our customer and their family members.
Please call our Patients Relations personnel  at 082-440055 extension 208 for assistance

Does Normah Medical Specialist Centre assist with airline confirmation and booking?

Certainly,  we can. Kindly contact our Patients Relations personnel.

Does Normah Medical Specialist Centre accept payment by Personal Cheque?

We accept payment made by cash, credit card or bank draft.

Will the hospital be able to assist with religious assistance?

Certainly. We will assist with your request for religious or spiritual assistance or information, wherever possible and available.

Will I have any difficulties communication?

English is widely spoken and written by our doctors, clinical team and staff in the hospital. Other languages commonly spoken include Bahasa Malaysia, Mandarin and local Chinese dialect eg; Hokkien, Foochow etc. As for other languages, translators are available upon request.

Is there any cafeteria in Normah Medical Specialist Centre?

Yes, we have. It is located at level 1. We serve buffet breakfast, lunch and dinner daily. Ala carte menu are available all day. The cafeteria open from 7.00am- 9.00pm daily.

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